o7bet's Privacy Policy

o7bet is an online entertainment and betting platform operated for users in Bangladesh. We treat your personal privacy as our top priority. This policy applies to the o7bet website and all related services.

This policy applies to:

• Users of the o7bet website and applications
• Both registered members and guest users
• Individuals accessing the platform from any type of device

o7bet collects information from you in various situations. This information is used to improve the quality of our services and to provide you with a safe and convenient experience.

2.1 Information You Provide Directly

Information you provide directly during account registration or use:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Bank account or mobile banking details (for deposits and withdrawals)
• Documents required for identity verification
• Password created by you

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type, version, and operating system
• Activity logs on the platform — gaming history, login time, and logout time
• Information collected through cookies and similar tracking technologies
• Financial transaction details and history

o7bet uses collected information only for specific and legitimate purposes. We never use your information unnecessarily.

• Account Management: To create, maintain, and secure your account.
• Identity Verification: For fraud prevention and age verification (only users aged 21 or above are approved for an account).
• Financial Transactions: To accurately process deposits, withdrawals, and bonus payments.
• Customer Support: To resolve your issues and provide assistance.
• Platform Improvement: To analyze user experience and improve service quality.
• Legal Obligations: To comply with applicable laws and regulations.
• Responsible Gaming: To identify unusual gaming behavior and provide support to users.

o7bet does not sell your personal information and does not share it with unauthorized third parties in any way. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Trusted third-party services are used for payment processing, technical infrastructure, and security services. All such partners are contractually bound to uphold our privacy standards.

4.2 Legal Requirements

Required information may be provided in the case of a court order, lawful government directive, or legal obligation. In such cases, we provide only the minimum information necessary.

4.3 Fraud and Scam Prevention

Limited information may be shared with security organizations to ensure account safety and prevent fraudulent activity.

The o7bet website uses cookies and similar technologies that enhance your browsing experience and ensure the proper functioning of the platform.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Help analyze platform usage to improve services.

You can control cookie settings from most modern browsers. Keep in mind, however, that disabling certain cookies may cause some features of the o7bet platform to not work properly.

o7bet has adopted the highest standard of technical and administrative security measures to keep your information safe.

• SSL Encryption: SSL/TLS encryption is used for all data transfers, protecting your information from third-party access.
• Secure Servers: All data is stored on secure, access-controlled servers.
• Restricted Access: Only authorized staff can access the information they need.
• Regular Audits: Security measures are regularly reviewed and updated.
• Two-Factor Verification: Two-step verification is provided as an additional security layer for your account.

Although we take the highest security measures, no internet-based platform is 100% risk-free. We therefore encourage you to keep your password secure and contact us if you notice any suspicious activity.

o7bet retains your information for a defined period. The retention period depends on the type and purpose of the information:

• Active account information — for as long as the account remains active
• Even after an account is closed, certain information may be retained for a set period due to legal obligations
• Transaction-related information is kept for the period defined by financial regulations
• Unnecessary information is securely deleted after legal obligations are resolved

As an o7bet user, you have the following rights over your personal information:

8.1 Right to Access and Review

You may request to view the information we hold about you at any time. We will provide that information to you within a reasonable timeframe.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request a correction. You also have the option to update some information yourself from your account settings.

8.3 Right to Request Deletion

You may request deletion of your information in certain circumstances. However, it may not be possible to delete all information where legal obligations or ongoing disputes exist.

8.4 Right to Object to Processing

You may object to any processing of your information for non-mandatory reasons. You also have the option to opt out of marketing communications.

o7bet is a platform operated exclusively for users aged 21 or above. We do not knowingly collect personal information from any minor. If a minor attempts to create an account, this is prevented through age verification during the registration process.

If we become aware that information of a minor has been collected, it will be deleted immediately and the associated account will be closed.

If our platform contains links to external websites, those sites have their own privacy policies and are outside our control. o7bet accepts no responsibility for how your information is processed on those sites. You are advised to review the privacy policy of any external site before visiting it.

o7bet may update this privacy policy from time to time. For any significant changes, we will notify users through the platform. Continuing to use the platform after changes are made will be considered as your acceptance of the revised policy.

We note the date of the latest update at the top of this page. You are advised to review this policy regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team will give your matter serious consideration and provide a resolution as quickly as possible.